FAQ

Size Conversion Chart 

Australia

XXS/6

XS/8

S/10

M/12

L/14

XL/16

USA

2

4

6

8

10

12

UK

6

8

10

12

14

16

JAPAN

5

7

9

11

13

15

FRANCE

32

34

36

38

40

42

  

Care Instructions

Cold wash separately before use to avoid colour run.


Exchanges and Refunds Policy 
 

Our returns policy is in addition to your rights under the Australian Consumer Law.

We want you to be completely satisfied with your purchase, therefore if you change your mind about a bikini, we will exchange it or give you a refund, provided that it is returned to us in its original condition and packaging, unworn, unwashed and with all labels intact.

In the interests of hygiene, when trying on your swimwear, please try on over your own underwear.

Please include a copy of your original invoice as we will require this to process the refund. Requested exchange items are subject to availability.

Returns and exchanges are accepted on merchandise up to 31 days from purchase.

We reserve the right to reject the return of goods that are not returned in line with our Returns and Exchanges Policy.

Please note: For all returns and exchanges, each way shipping and handling charges are the responsibility of the customer.


Exchanges

We are more than happy to exchange for another size/colour or design, subject to availability. Therefore, please e-mail us through our Contact page, via Contact Us, prior to returning your Bikini to check that we have your alternative size/colour and design in stock.

Additional per piece (1 bikini) postage charges within Australia of AUD $5 (for regular post) and AUD $8 (for express post) will be required for us to send the new item to you. This will be charged through your original payment method and your new Bikini will be sent once your original Bikini is received by us.

For exchanges for customers outside of Australia, a regular per piece shipping charge of AUD $ 9 will be applied.

Please refer to the FAQ section below for shipping times and note that all times are approximate.


Refunds

For refunds in accordance with or Returns and Exchanges Policy, these will be processed in the original payment form within 14 business days of us receiving your returned Bikini. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from Shellshocked.


Where Do I Send My Return or Exchange?

Please send your return or exchange to:

Shellshocked

Leichhardt Post Shop

PO Box 46

Leichhardt NSW 2040

Sydney

Australia

Simply securely pack and seal the return merchandise in an appropriate shipping box or envelope and send back to us at the above address. We recommend that you use a trackable delivery service to provide you the ability to know where your package is at all times, as we cannot accept responsibility for packages which we do not send ourselves.


Larger Orders

For orders over 10 pieces, quotations can be provided. Shipping within Australia is free, and for overseas shipping, quotations will be provided. Please feel free to contact us through our Contact Us page if you are considering a large order.


Shipping Information (All costs are in Australian dollars (AUD))

Free standard postage Australia-wide

Express postage costs Australia wide:

1 bikini: $8

2-7 bikinis: $10

International postage costs Worldwide:

1 bikini: $9

2-7 bikinis: $16

Please note, we do not offer express international postage